Agent Team template
Find a conversation and post one approved admin reply with a durable receipt. The team reads one bounded scope, shows the exact change, executes it once after approval, and returns provider evidence.
One-message setup · 2 specialists · Instant sample
Designed for
Customer success teams managing inbox conversations
Outcome
A grounded customer reply with durable delivery evidence
Say what should be true when the work is done.
Codelit runs one labeled Sample with no account, model, or external App calls.
Review the evidence, then reuse the same brief with your data when it is useful.
Reads the bounded Intercom scope and prepares the smallest useful action.
Balanced reasoning model
Executes one native Intercom operation after human review.
Structured output model
Loads the workflow goal, allowed actions, escalation policy, and output contract before the agent plans work.
A workflow skill that captures the operating contract, tool boundaries, and escalation rules for Intercom Customer Reply Team.
Centralizes high-risk action checks for writes, secrets, customer data, billing, deploys, and public communications.
Exposes task resources, prompt templates, connector tools, and audit records behind a permission-aware boundary.
tools · resources · prompts
Find up to ten conversations by source text.
Post one approved admin reply to a conversation.
Open it in Codelit and describe the result. Codelit handles common setup while Flow stays available for direct editing and Activity keeps the proof.
Try agentReads one support ticket, order, and payment, evaluates the request, issues only the approved bounded refund, updates the customer ticket, and leaves financial and support proof.
Reads one Jira project, converts a request into a scoped work item, pauses on the exact fields, creates it once, and returns the Jira issue proof.
Reads one Linear team's queue, turns incident evidence into a concise follow-up, pauses on the exact issue, creates it once, and returns Linear proof.