frontend
Support Portal
Ticket submission, live chat widget, knowledge base search, and status tracking.
Zendesk-like helpdesk with tickets, live chat, knowledge base, and AI-powered auto-responses.
Ticket submission, live chat widget, knowledge base search, and status tracking.
Ticket queue, customer context sidebar, canned responses, and SLA timers.
Ticket CRUD, assignment rules, escalation paths, and reporting endpoints.
Auto-assign based on category, priority, agent skills, and current workload.
Suggests responses, summarizes tickets, and auto-resolves common issues from KB.
Help articles, FAQs, and troubleshooting guides with full-text search.
Tickets, conversations, SLA records, CSAT scores, and agent performance.
Email, chat, Twitter, Facebook Messenger. One unified inbox for all channels.
Explore this architecture with animated data flows, node auditing, and AI-powered analysis.
Open in Codelit Use Plan & ShipA single application with private file storage, tenant-scoped records, and idempotent billing events. Start small; scale from measured demand.
5 components · 4 connectionsPreserve original evidence separately from model suggestions and require review before publishing roadmap changes.
5 components · 4 connectionsKeep the approved result, the rendered write, and the provider receipt separate so a retry cannot silently duplicate an external action.
5 components · 5 connectionsModern SaaS with microservices, event-driven processing, and multi-tenant architecture.
10 components · 9 connections