Agent Team template
A code-first support agent built around specialist ownership, function tools, MCP resources, guardrails, traces, and eval loops so customer answers can move fast without leaking account state.
One-message setup · 3 specialists · Managed browser · Live after setup
Designed for
Developer-tool teams that want an agent embedded in product support, not a loose chatbot sitting beside it
Outcome
Resolve common support questions with source-linked answers while routing account, billing, and security actions to approval.
Say what should be true when the work is done.
Codelit runs one labeled Sample with no account, model, or external App calls.
Review the evidence, then reuse the same brief with your data when it is useful.
Classifies the request and selects the right specialist.
OpenAI fast reasoning model
Drafts grounded technical answers from public and product context.
OpenAI flagship model
Checks privacy, refunds, account mutation, and unsupported claims.
OpenAI reasoning model
Loads the workflow goal, allowed actions, escalation policy, and output contract before the agent plans work.
A workflow skill that captures the operating contract, tool boundaries, and escalation rules for OpenAI Agents SDK: Tool-Use Support Agent.
Centralizes high-risk action checks for writes, secrets, customer data, billing, deploys, and public communications.
Exposes task resources, prompt templates, connector tools, and audit records behind a permission-aware boundary.
tools · resources · prompts
Classify intent, requester scope, and required tools.
Retrieve docs and account state, then draft a concise answer.
Check privacy, billing, and action-risk policy.
Open it in Codelit and describe the result. Codelit handles common setup while Flow stays available for direct editing and Activity keeps the proof.
Use this teamAn n8n-centered workflow that turns a business automation request into a tested app workflow with conditional logic, human-in-the-loop checks, cost controls, and failed-run repair notes.
A controlled workflow for small teams that want an internal agent to answer operational questions, create tickets, inspect connected apps, and prepare approved actions across the company stack.
A support workflow that reads product docs, checks account and billing state, drafts empathetic replies, and escalates sensitive requests with source-linked evidence.