Productivity

Dropbox Product Plan

Cloud storage and file sync platform with sharing, collaboration, and smart workspace features.

Use this Product Plan

Open the editable plan instantly, or carry its requirements into a generated system Architecture.

File upload and sync

Selective sync

File sharing with links

Team folders

Version history

Conflict resolution

Smart Sync (on-demand files)

Paper (collaborative docs)

Third-party app integrations

Admin console

As a user, I can upload files and access them from any device

As a user, I can share files/folders via link with permissions

As a team, I can collaborate in shared folders

As a user, I can restore previous file versions

As an admin, I can manage team members and storage quotas

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Category	Requirement	Target
Performance	File sync	< 5 seconds from save to available on other devices
Scalability	Storage	Exabytes of user data across millions of accounts
Availability	Sync service	99.99%: data loss is unacceptable
Security	Encryption	AES-256 at rest, TLS in transit, zero-knowledge option

MVPSync & Store

File upload/downloadDesktop sync clientWeb interfaceFolder sharing

v1.0Collaboration

Version historySelective syncTeam foldersConflict resolutionLink sharing

v2.0Smart Workspace

Smart Sync (on-demand)Paper (docs)Admin console3rd party integrationsContent search

Sync completion within SLA: > 99.9%

Data durability: 99.999999999% (11 nines)

Paying user retention: > 90% annual

Files synced per user per day: > 10

Real-time ride-sharing platform with driver matching, GPS tracking, surge pricing, and payments.

Video streaming platform with personalized recommendations, adaptive bitrate streaming, and content management.

Team messaging platform with channels, direct messages, file sharing, integrations, and real-time search.

Open the editable Product Plan first, then carry it into Architecture and Plan & Ship when it is ready.